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ASSISTANT SERVICE MANAGER

Vineland, NJ 08360

Posted: 06/25/19 Job Number: 4327

Responsibilities
• Thoroughly support, execute, and coordinate the full operation of the Service Department
• Knowledge and understanding of existing policies and procedures to promote smooth daily operations within the Service Department
• Effectively manage Preventative Maintenance Contracts & associated responsibilities
• Assist with managing daily operations and staff of Service Department
• Assist planning the use of material/parts, equipment, as well as Service Department scheduling
• Assist with daily oversight of customer service and data analysis
• Assist with parts/inventory for multiple warehouses
Qualifications
• Minimum 5 years of experience: HVAC/Plumbing/Construction equipment, materials & operations
• Possess skill and understanding in overall Service Department expectations & Management
• Proven history of Service Department success
• Ability to collaborate across functions to manage staff, inventory, cost and price factors that influence Service needs of the Company
• Excellent verbal and written skills
• Advanced knowledge of Service Management and techniques
• Knowledge of construction software programs and MS Office platforms
• Professional, ethical, and a team player willing to grow with the company
Rewarding Your Performance
• Company paid vacation and holidays
• Available for Performance based commission and Company bonus
• Company health care & Dental benefits
• NJM auto and home owners insurance options
• 401k plan with Company match
• Company paid life insurance
• Education and training provided with monetary incentives available for education courses completed
• Company truck provided or mileage paid for travel to customers/prospects

Pamela Iheme

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