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DISPATCHER/SCHEDULING ENGINEER

Vineland, NJ 08360

Posted: 06/25/19 Job Category: Energy Job Number: 4328
Job Responsibilities 
  •   Create, open, and close work order requests
  •   Create and edit purchase orders for work orders and truck stock
  •   Plan, schedule, and dispatch technicians to the appropriate customer, based on technician’ s skill set, location, and priority of customer needs
  •   Full ownership of the GE Mechanical Dispatch board, ensure all work orders are moved to the appropriate locations and are completed in a timely manner
  •   Screen phone calls and direct them to the proper department
  • Take service requests from customers to create work orders
  • Create new customers in software program
  • Ensure proper work order times are entered into software program
  • Utilize GPS tracking software to run truck reports, cross reference ticket times, locate and dispatch technicians
  • Other duties as directed
Job Requirements 
  • Ability to multitask in a fast paced, ever changing environment
  • Strong verbal & written communication skills
  • Dispatch & Data entry experience is required
  • Able to work with minimal supervision, make prompt and decisive decisions
  • Extreme attention to detail is necessary
  • Proficient in Microsoft (Word, Excel, & Outlook)
  • Minimum typing speed of 65 wpm
  • Other duties as directed

Pamela Iheme

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