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Field Service Technical Manager

New Hyde Park, New York 11040

Post Date: 03/17/18 Job ID: 3876 Job Category: Energy

We are beginning a search for a field service technical working manager with the following qualifications:


• Utilizes test equipment, meters, and one’ s mechanical abilities to fire

boilers and related equipment to ensure proper operation prior to and

during installation.

• Performs independent start-up of boilers and related equipment.

• Assists Service team in conducting field service calls to perform startups,

troubleshooting, or other service related activities as needed.

• Performs basic electrical and mechanical repairs on boilers and auxiliary


• Communicates well to new and existing customers to determine the

nature of boiler specific problems, provide equipment training, explain

services and operations, and provide engineering support.

• Completes required field service reports which document work

performed, nature of problems, hours worked, etc.

• Develops and maintains good customer relations and rapport. Looks for

new sales opportunities and equipment improvements. Promotes

company and its associates in a favorable way.

• Exhibits a commitment to provide exceptional customer service.

• Requires some overnight travel and overtime.

General Knowledge & Equipment Skills

• Knowledge of electrical and mechanical systems in industrial steam and

power plant operations.

• Ability to communicate effectively with customers, vendors, contractors,

sales personnel, and other shop and service employees.

• Familiarity using electrical and mechanical testing equipment.

• Ability to use hand and power tools, combustion analyzers, and welders.

Preferred Requirements

College degree in either of the following fields of study or at least 5 years of

relevant work experience:

• Facilities Engineering Technology

• Mechanical or Chemical Engineering

Must possess a valid New York driver’ s license


Benefits include:

Competitive salary package

Local 638 membership

Union pension

Family covered medical and vision insurance

Paid sick leave

Ten paid holidays per year

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